LEGAL NOTICE

This document regulates the access, navigation, and use of the website alacenadegenestra.com. In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the identifying data and general information of the portal owner are set out below.

1. General Information of the Owner
In accordance with Article 10 of the LSSI-CE, the details of the party responsible for the website are:

  • Corporate Name: La Alacena de Mallorca S.L.
  • Trade Name: Alacena de Genestra.
  • Tax ID (NIF/CIF): B-07608516.
  • Registered Office: C/ Francesc de Vallduvi 7A, 07011 Palma (Balearic Islands, Spain).
  • Contact Email: direccion@alacenadegenestra.com.
  • Website: alacenadegenestra.com.

2. Purpose and Scope
The purpose of this Legal Notice is to regulate the conditions for accessing, browsing, and using the website alacenadegenestra.com. Accessing and browsing this portal automatically grants the status of "User". This status implies full, express, and unreserved acceptance of all provisions included in this legal document from the moment of access.

The purpose of this website is to provide information about the services provided by LA ALACENA DE MALLORCA S.L., including catering services, wedding planning, and estate management in Mallorca, for both local and international audiences. Its use is limited to informative inquiries through web forms, without the possibility of direct contracting from the site.

3. Conditions of Use and User Responsibility
The User agrees to make diligent, correct, and lawful use of the services and tools offered through the website, especially regarding the completion of contact forms and requesting quotes for catering services. The User guarantees that the information provided is true and complies with current legislation, morality, and public order.

The use of the website for illegal purposes, harmful to third parties, or that in any way could undermine the image or interests of La Alacena de Mallorca S.L. or its commercial brand Alacena de Genestra is strictly prohibited.

4. Intellectual and Industrial Property
All intangible assets and content that are part of this website—including, but not limited to: texts, "Alacena de Genestra" logos, conceptual designs of catering services, software, graphic elements, interfaces, icons, and images—are the exclusive property of La Alacena de Mallorca S.L. or, where applicable, the entity has the required licenses and authorizations for their commercial exploitation.

Any act of reproduction, distribution, public communication, transformation, or any other form of exploitation of all or part of the contents of this portal without the prior, express, and written authorization of La Alacena de Mallorca S.L. is expressly prohibited.

5. Disclaimer of Warranties and Liability
La Alacena de Mallorca S.L. has implemented all reasonable technological measures to ensure the correct functioning of the website. However, in defensive legal terms, the entity is not responsible for damages of any nature derived from:

  • Contents: Errors, omissions, or lack of updating of the published information.
  • Availability: Interruptions in the portal due to technical maintenance or failures beyond the entity's control that affect service availability.
  • Security: The transmission of viruses or malicious programs through the network, despite having adopted technical security measures in accordance with industry standards.

6. Data Protection and Exercise of Rights
The processing of personal data collected (name, phone, and email) is strictly governed by the General Data Protection Regulation (GDPR) and Organic Law 3/2018 (LOPDGDD).

The User may exercise their rights of access, rectification, erasure (cancellation), objection, portability, and restriction of processing (ARCO-POL rights) by sending a written request to the email address direccion@alacenadegenestra.com, attaching a copy of their ID to prove their identity. For more information, the User has a direct link to our Privacy Policy.

7. External Providers and Third-Party Links
For internal service management and portal optimization, third-party tools are used acting as Data Processors in accordance with Article 28 of the GDPR. These include:

  • Google Workspace: Communication and corporate email management.
  • Google Analytics and Google Search Console: Performance and positioning analysis tools.
  • Persee: CRM for lead and quote management.

In the event that the website includes links to external pages, La Alacena de Mallorca S.L. does not exercise control nor assume any responsibility for the technical availability, content, or privacy policies of said third parties.

8. Applicable Law and Jurisdiction
The relationship between La Alacena de Mallorca S.L. and the User shall be governed by current Spanish legislation. For the resolution of any controversy or conflict derived from the interpretation or application of this Legal Notice, the parties submit to the Courts and Tribunals of the city of Palma de Mallorca (Balearic Islands). In the event that the User holds the status of consumer, the jurisdiction corresponding to their habitual residence in accordance with mandatory regulations shall apply.