Privact and data protection policy

In compliance with the provisions of the General Data Protection Regulation (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), users of the website alacenadegenestra.com are informed about the processing of their personal data.

1. Data Controller
Identity: La Alacena de Mallorca S.L.
Postal Address: C/ Francesc de Vallduvi 7A, 07011 Palma (Balearic Islands, Spain).
Contact Email: direccion@alacenadegenestra.com

2. Data Subject to Processing
Through the information or quote request forms on our website, we only collect the following basic data:

  • First and Last Name.
  • Contact Phone Number.
  • Email Address.

3. External Tools and Providers
For the correct provision of our services and website management, the collected data may be processed by the following platforms as data processors:

  • Webflow: Web development and hosting platform.
  • Google Workspace: Cloud services suite for corporate email management.
  • Google Analytics / Search Console: Web analytics and performance monitoring tools.
  • Persee: CRM used for internal management of leads, contacts, and quotes.

All these providers operate under contract in accordance with Article 28 of the GDPR and apply appropriate technical and organizational security measures to guarantee the protection of your information.

4. Purpose of Processing
The data provided by the user will be processed for the following purposes:

  1. To manage and send the commercial offer or quote requested by the interested party.
  2. To send satisfaction or quality surveys in order to improve our catering services.
  3. To maintain subsequent commercial communications related to our services.

5. Lawfulness of Processing
The legal basis for processing your data is the consent of the data subject. By completing and submitting the contact form, the client expressly authorizes the use of their data for the purposes described above.

6. Retention Period
The personal data provided will be kept indefinitely, as long as its deletion is not requested by the data subject or as long as they are necessary for the provision of the service and commercial management of the company.

7. User Rights
Any person has the right to obtain confirmation as to whether we are processing their personal data. The user may exercise their rights of access, rectification, erasure, and objection by sending an email to direccion@alacenadegenestra.com, attaching a copy of their ID or passport to prove their identity.